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PRIVACY POLICY
This privacy policy complies with personal data legislation (Personal Data Act 523/1999, Sections 10 and 24).

Data controller

Suomen Pakuhylly Oy
Business ID: FI23514442
Sulankaari 8 tila 17, 04320 Tuusula, Finland

Contact Person for Register Matters

Otto Tast
Suomen Pakuhylly Oy
E-mail: info@vanshelves.com

Purpose of Processing Personal Data

Personal data is processed for customer relationship management and analysis, providing and personalising services, business development and planning, as well as marketing, sales, and customer communication—including electronic and targeted communications. Data is processed in compliance with applicable laws. Data may be shared with partners only for purposes that align with the function of the register and do not conflict with the intended use of the services. All processing activities will be communicated to the registered individuals. Legal basis for processing: Personal Data Act, Section 8, Subsection 1 (Items 1, 2, 5, 6, and 7).

Basis for Data Collection and Processing

Customer data is collected and processed with the customer’s consent or to fulfil contractual obligations.

Data Contained in the Register

The register may contain the following information about all registered users:

  • first and last name
  • contact details (postal address, phone number, email address)
  • customer relationship details (start and end date, interaction history)
  • permissions and restrictions for data processing
  • data on the use of digital services and content
  • marketing-related data
  • customer service interactions (purchase history, cancellations, deliveries, feedback, complaints, and customer service records, such as emails and SMS messages)
  • In addition to those listed above, the following may be processed in the register in respect of purchasers of a product and/or service

For customers who have made a purchase, the register may also include:

  • Billing details

Regular Sources of Data
Personal data is collected and updated from:

  • The individuals themselves
  • Public official registers, within the limits permitted by law (e.g., ytj.fi).

Data Retention Period
Personal data is retained for the duration of the contract and then stored in Suomen Pakuhylly Oy’s backup system for 12 months, unless the customer specifically requests deletion at the end of the contract.

Accounting records must be retained for at least 6 years from the end of the financial year, as required by Finnish accounting laws.

Disclosure and Transfer of Data

The data may be disclosed only within the limits allowed by current laws, for example, to Suomen Pakuhylly Oy’s technology providers, unless the individual has prohibited such disclosure.

Data may be shared in the following cases:

With authorities or other legal entities, when required by law.

At the discretion of the controller to the extent permitted and required by applicable law, for example to technology suppliers of Suomen Pakuhylly Oy, unless the data subject has prohibited the disclosure of the data. In principle, data may only be disclosed for purposes that align with the function of the customer register.

Data may also be disclosed in accordance with the requirements of competent authorities or other entities, based on applicable legislation and for historical or scientific research, provided that the data has been anonymised.

Information may be disclosed to buyers in the context of corporate reorganisations, if Suomen Pakuhylly Oy sells or otherwise restructures its business.

Data may be transferred to partners selected by the controller who process the data on behalf of the controller under a cooperation agreement between the parties. In such cases, the data processor is not entitled to process the transferred data for its own purposes or store it in its own personal records.

Data will not be transferred outside the Member States of the European Union or the European Economic Area, unless necessary for the processing of personal data or for the technical implementation of such processing, in which case the transfer will comply with data protection legislation. Some of the third-party service or software providers used by the company may store data outside the EU or the European Economic Area.

Use of Cookies

We use cookies on our website. A cookie is a small text file that is sent to and stored on a user’s computer, which enables the website operator to identify frequent visitors to the website, to facilitate visitor logins and to enable the compilation of aggregate information about visitors. This feedback allows us to continuously improve the content of our website. Cookies do not harm users’ computers or files. We use them to provide our customers with information and services tailored to their individual needs.

If a user visiting our website does not want us to receive the above information through cookies, most browsers allow you to disable the cookie function. This can usually be done through the browser settings.

Protection of the Register

Electronically processed data in the register is protected by firewalls, passwords and other technical means generally accepted in the information security industry. Data is transmitted over an SSL-secured connection.

Access to the data is restricted to those persons employed by the controller who require the data for their tasks. Only authorised employees of the controller and companies acting on behalf of and under the instruction of the controller have access to the data, in accordance with granted access rights.

Automated Decision-Making

No automated individual decisions (Article 22 of the EU GDPR) are taken.

Rights of the Data Subject

The data subject has the right to check what data relating to him or her has been recorded in the personal data file. However, if the controller has reasonable grounds to doubt the identity of the natural person making the request, the controller may request the provision of additional information necessary to confirm the identity of the data subject. If the data subject makes the request by electronic means, the information shall be provided in a commonly used electronic format. Requests for verification shall be answered no later than one month after the request has been made.

The data subject has the right to request the rectification or erasure of inaccurate or outdated data or the transfer of data from one system to another. They also have the right to restrict or object to the processing of their data.

Data subjects have the right to withdraw their prior consent to the processing of their data or to lodge a complaint with a supervisory authority about the processing of their personal data.

Data subjects also have the right to object to the use of their data for direct marketing purposes.

Amendments to the privacy statement

Suomen Pakuhylly Oy is constantly developing its business and therefore reserves the right to amend this Privacy Policy by posting a notice on the Services. Changes may also be based on changes in legislation. Suomen Pakuhylly Oy recommends data subjects review the Privacy Policy regularly.

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