This website, vanshelves.com, is operated by Suomen Pakuhylly Oy (Business ID: FI23514442), based in Tuusula, Finland. We sell professional van shelving systems to business customers and private individuals across Europe.
All prices and terms are subject to change without prior notice. Orders placed via vanshelves.com are delivered only within Europe. For purchases within Finland, please visit our domestic webshop hyllytpakuun.fi.
Product prices on vanshelves.com are displayed in:
Prices are shown excluding VAT by default.
At checkout:
We reserve the right to correct any pricing errors and adjust prices if necessary. All discounts and promotions will be clearly communicated.
We usually ship products within one full business day of receiving the order. Orders placed before 13:00 (EET) are typically processed the same day. For orders placed later, processing occurs the next business day.
In case of delays, we will notify you as soon as possible via email or phone.
Freight:
We primarily deliver orders across Europe using DB Schenker, PostNord, or DHL freight and parcel services. When necessary, we may also use other logistics providers to ensure the best possible delivery times and service quality. Depending on the delivery schedule and destination, we always select the carrier that offers the smoothest and most efficient transport.
Shipments are delivered directly to the specified delivery address on business days, typically between 08:00 and 16:00.
Tracking information will be provided once the shipment has been dispatched.
For orders delivered to the United Kingdom, an export customs clearance fee is charged at checkout.
Import customs clearance, import duties, VAT, and any other local taxes or fees in the UK are the responsibility of the recipient.
A valid UK EORI number is required in order to process and dispatch the order.
We offer secure online payments through trusted providers:
At checkout, you can select “Card payments”, which provides access to Flatpay’s wide range of options including credit cards, debit cards, and online banks (depending on your country).
Flatpay Oy (Business ID: FI33272707) acts as a payment intermediary in cooperation with banks and credit institutions. Payments are processed securely. For more information:
👉 Flatpay – Information for Consumers
Flatpay Oy serves as the payment intermediary and service provider in collaboration with banks and credit institutions and is an authorized payment institution. Flatpay Oy will be shown as the recipient on your bank or credit card statement and forward the payment to the merchant. For complaints, please contact the website the payment was made to.
Customers may also use Klarna’s flexible payment options where available, including:
By choosing Klarna, you agree to Klarna’s Privacy Policy and applicable terms.
All products come with a 14-day return right starting from the date of delivery.
Orders that are cancelled before dispatch may be subject to a handling fee of €10, unless the cancellation is due to a fault or delay on our part.
If a product is faulty, damaged in transit, or does not match your order, please contact us as soon as possible via email info@vanshelves.com. We aim to resolve all complaints quickly by replacing the item or issuing a full refund.
We handle all customer data with care and confidentiality. Your personal data is only used for order processing and customer service purposes. We do not share your data with third parties unless required by law or with your consent.
For full details, see our Privacy Policy.
All content on vanshelves.com – including images, texts, product descriptions, logos, and graphics – is the property of Suomen Pakuhylly Oy or its partners. Any unauthorized copying, distribution, or use of the content is strictly prohibited.
These terms are governed by Finnish law. In the event of a dispute, we aim to resolve the matter amicably. If a resolution cannot be reached, disputes will be settled by the District Court of Helsinki, Finland.
Suomen Pakuhylly Oy
Business ID: FI23514442
Sulankaari 8, space 17
04320, Tuusula
Finland
E-mail: info@vanshelves.com
